Spinbuddha Contact Options 📞
Support for Spinbuddha runs through live chat and email, and is reported as available 24/7. Payment questions are the most common reason to write in, since the minimum deposit is £20 and the daily withdrawal cap is £1 000.
The brand does not publish a phone number, so none is listed here. Use only the channels below and be wary of anyone offering a different number or address.
Live Chat and Email
Live chat is the faster route for account, deposit and withdrawal questions. Open it from the Spinbuddha site while logged in, so the agent can see which account you are asking about.
- Live chat: open from the site, reported as available around the clock.
- Email: suited to longer cases where you want to attach documents, for example identity checks.
- Phone: not published.
The brand does not state an email address in the facts we hold, so copy it only from the official site rather than from third-party pages.
What to include in your message
Give your account username, the payment method used (Visa, Mastercard, Skrill, Neteller or Bitcoin), the amount in £ and the date. Questions about the welcome bonus of 100% up to 150 € plus 150 FS should name the deposit it relates to.
Response Times
Support is reported as 24/7, but the brand does not publish a guaranteed response time for chat or email. Chat is the better choice when a withdrawal against the £1 000 daily cap is time-sensitive; email suits cases that need a written record.
Operator and Licence Information
Spinbuddha is operated by Caishxn Holding B.V. and holds a Curaçao licence, number OGL/2024/1546/0828, which can be checked against the Curaçao authority's public register. The brand holds no licence valid for the United Kingdom, so it is not regulated by the UK Gambling Commission.
That has a practical consequence: UK complaint bodies such as the UKGC and IBAS are not an escalation route for disputes with this operator. Contact support first and keep copies of all messages.
The minimum gambling age is 18+. If gambling stops being fun, GamCare offers free support for people in the UK.
